If you’ve forgotten your password, don’t worry, we’ll help you reset it quickly and get back into your account. Just follow the steps below:
1. Click on Forgot Password located below the Log In button.
2. Enter your email address so we can send you a link to reset your password.
3. If you have entered your email correctly, you will see the message below. Please check your email inbox.
4. Open the email we sent you to see this message. Then click the "Reset Password" button.
5. Clicking the Reset Password button will navigate you to the page below. At this step, you need to create a new password for your account.
6. Congratulations, your password has been updated. You can now log in to your account using your new password.
Common Mistake: Use an Invalid username or password
Make sure you entered your email and password correctly.
Fix it: Re-enter your email address and password.
Make sure your confirmation password is exactly the same as your original password.
Fix it: Re-enter the same password in both fields to proceed.
Need Help?
Click Contact Support—we’re ready to help any time.